Rosen Nissan Madison’s Response to COVID-19
June 1, 2021
With the recent announcements from the CDC and Dane County, which states that fully vaccinated individuals no longer need masks, we are pleased to inform you that face coverings will be optional for all customers effective June 2, both indoors and outdoors.
It continues to be beneficial and good business practice to maintain our processes of cleaning/sanitizing/disinfecting high traffic areas on a regular basis, offer and use hand sanitizer and/or wash hands frequently. We also ask all employees to keep a facial covering at their workspaces.
As a reminder, we have not abandoned our protocol as it relates to our requirement that employees notify us if they have COVID-19 symptoms, have had direct exposure to COVID-19, or have a positive test of COVID-19, and our quarantine protocols will continue to match the CDC recommendations.
Above all, we want to ensure a clean, safe, and professional environment for all our employees and customers while providing an exceptional Rosen experience.
May 11, 2020
Rosen Nissan of Madison | UW Health’s COVID-19 Response Fund
April 7, 2020
Service COVID-19 Update:
Service is open Monday-Friday 8:00-5:00 PM by appointment only. For the health and safety of our customers and Rosen Nissan team members, the service building is closed to the public. Customers will be directed to Drop-Off their vehicle for service. To make a service appointment, please call: 608.276.4361. Our Service Team is here to help you.
Customers dropping-off vehicles for service appointments should complete a drop off envelope located in the black mailbox next to the service entrance. Place keys and the pen inside the envelope. Place the envelope in the key drop slot in the first overhead door. The service department will contact customers with any questions or concerns.
For the convenience of our customers, we offer Over the Phone payment options. If a customer needs to pay in store, please be aware that we have established health procedures: please only have one person in the service drive at a time.
Any area one of our service technician touches or could touch is disinfected before and after service. All technicians and service advisors wearing gloves. Technicians wiping down work areas in between vehicles getting serviced. We do not allow waiting at the dealership or in the service facility, but if you need to speak with our service team in person, please maintain six feet distance. Thank you for your understanding.
March 30, 2020: